HP Sprinter Readme

Software version: 11.50
Publication date: June 2012

This file provides information about HP Sprinter 11.50.

What's New


HP Sprinter 11.50 contains the following new features:

You can see all of the Sprinter movies on the HP ALM Product Feature Movies page.

Enhanced Technology Support

HP Sprinter 11.50 provides the following technology enhancements:

Operating Systems

To learn more, visit the HP Sprinter home page.

To read more about Sprinter or check for recent updates of the Sprinter documentation, visit: HP Software Product Manuals.

Minimum System Requirements and Supported Technologies

This section includes the following:

Minimum System Requirements

To successfully install and run Sprinter, your computer must meet the minimum system requirements shown below. However, performance may be improved by using systems with stronger/later setups than the minimum requirements.

Pentium IV or higher microprocessor (minimum 3 Ghz)
Operating System:

As a primary (master) or secondary machine:

    • Windows XP with SP3 32-bit edition
    • Windows 7 with SP1 32-bit and 64-bit editions
    • Windows Server 2008 with SP2 32-bit and 64-bit editions
    • Windows Server 2008 R2 with SP1 64-bit edition

As a secondary (slave) machines only:

    • Windows Vista with SP2 32-bit edition
Minimum of 2 GB
Additional memory is required when testing applications with multiple technologies or when using the Automatic screen movie recording option to capture movies during run sessions.
Color Settings:
High Color (16 bit) with a minimal screen resolution of 1024*768
Graphics Card:
Graphics card with 64 MB video memory
Free Hard Disk Space:
Recommended disk space for application files and folders: 1150 MB

Language Support

On each of the supported operating systems, the Sprinter user interface can be displayed in the following languages: English, Chinese, Japanese, Korean, Brazilian Portuguese, Dutch, French, German, Italian, Russian, and Spanish.

To change your language settings, go to the General Settings pane of the Settings dialog box and select your language from the list of languages. You will need to restart Sprinter for the new language settings to take effect.

Note: Documentation for languages other than English will be available in future HP Sprinter 11.50 Service Packs.

HP ALM Requirements

Sprinter functionality is available with:

For a list of the HP ALM permissions you need to run a test in Sprinter, see the Prerequisites step in the How to Run a Manual Test in Sprinter task in the HP Sprinter User Guide (Getting Started chapter > How to Run a Manual Test in Sprinter task > Prerequisites step).

Supported Technologies and Browsers

For a complete list of the supported technologies and their versions, refer to the HP Sprinter Product Availability Matrix

Installing HP Sprinter

Software Prerequisites

The following are the prerequisites your system requires before installing Sprinter. If you run the Sprinter installation program and are missing these prerequisites, the installation program prompts you to install them.

Installing Sprinter

  1. Verify your environment.
    1. Make sure you are logged on to your computer with Administrator privileges.
  2. Download Sprinter.
  3. Sprinter is available for downloading from the Sprinter page on the HP Live Network site, https://hpln.hp.com//group/sprinter.

  4. Extract the contents of the archive file.
  5. Double-click the Sprinter_11_50_install.zip file to extract the zip file.

  6. Launch the Sprinter installation.
  7. Navigate to the folder where you extracted the zip file and double-click setup.exe. The HP Sprinter 11.50 setup window opens. Click the Install Sprinter 11.50 link. The installation program opens.

  8. Complete the Installation.
  9. Follow the on-screen instructions to install Sprinter.

Silent Installation

A silent installation (or quiet installation) is an installation that is performed in the background. You can install Sprinter silently on your computer, without the need to navigate through setup screens or for user interaction. You can also install Sprinter on remote computers.

It is recommended to save any open files and close all open applications before running the silent installation.

To install Sprinter in silent mode:

  1. Open a command line window. (Type cmd in the Run box)
  2. Type the following:
  3. <Path of extracted zip file>\Sprinter\EN\setup.exe /s

    Note: Silent installation is not supported when UAC (User Account Control) is turned on. For more information, see the relevant Microsoft documentation.

Installing Sprinter on Computers for use with Mirroring

Sprinter's Mirroring feature enables you to run your test on multiple machines simultaneously with different configurations.

A test that is run with Mirroring has a primary machine and secondary machines:

You can work with a maximum of five secondary machines in a run with mirroring.

Working with mirroring requires that you have the required number of available HP ALM licenses. The number of licenses you need depends on the number of secondary machines you want to use in your test.

To run a test with Mirroring you configure the secondary machines with the specific configuration whose compatibility you want to test. After you perform each user action on your primary machine, Sprinter replicates that user action on your secondary machines.

You install Sprinter on secondary machines the same way that you install it on your primary machine.

After you install Sprinter on a secondary machine, confirm that the Sprinter Agent icon is displayed in the notification area of the task bar of the secondary machine. If the Sprinter Agent icon is not displayed in the notification area of the task bar, the Sprinter Agent can be launched from the start menu (All Programs > HP Sprinter > Sprinter Agent).

Once Sprinter is installed on a secondary machine and the Agent is running, that machine is available for use in a Mirroring test. You should not run Sprinter on the secondary machine. The Sprinter Agent is configured to run automatically when the machine starts. For details on configuring the Sprinter Agent, see the HP Sprinter User Guide.

Notes and Limitations

Online Help

When viewing the Sprinter online help with Internet Explorer 8, numbered or alphabetical lists may appear corrupted.

WPF Applications

To ensure proper recording of WPF applications, Sprinter must launch the application. Alternatively, Sprinter may attach to a WPF application that is running with administrator privileges.

Web Standards Scanner

When scanning a Web site with an encoding other than UTF-8, the scanner may display some false positive results.

Sprinter and Automated Testing Tools

HP Software Support

You can visit the HP Software support web site at:


This web site provides contact information and details about the products, services, and support that HP Software offers.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can: search for knowledge documents of interest, submit and track progress on support cases, submit enhancement requests online, download software patches, and more.

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration.

You can also access a localized version of the Software Support Web site in a number of languages by selecting the relevant language in the list on the top right of the HP Software Support Web site.

Legal Notices

© Copyright 2010-2012 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.


Trademark Notices

Microsoft® and Windows® are U.S. registered trademarks of Microsoft corporation.


Xceed DataGrid for WPF software is Copyright ©1995-2007 Xceed Software Inc., all rights reserved. The Software is protected by Canadian and United States copyright laws, international treaties and all other applicable national or international laws.

If you have any comments or suggestions regarding this document, please send them by e-mail to