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This document is an overview of the features in HP Operations Smart Plug-in for Cluster Infrastructure (CI SPI). It contains important information that is not included in the manual or the online help. You can find information about the following in this document:
Whats New in This Release
Known Problems, Limitations, and Workarounds
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HP Operations Smart Plug-in for Cluster Infrastructure contains the following feature enhancement:
Before installing the Cluster Infrastructure SPI, make sure that your system meets the following minimum requirements for HPOM management server and managed nodes. To know more about the supported operating system architectures, supported operating system release versions, required patches, and recent updates, visit the support matrix URL: HP Software Support Matrix.
The Infrastructure SPIs are supported on HPOM for Windows, UNIX, Linux, and Solaris operating systems. Following section lists the versions for the supported HPOM operating systems, HP Performance Manager, and HP Reporter. The patches mentioned are the minimum applicable level. Always apply the latest available patches.
|Product Name||Operating System||Versions Supported||Patch/ Hot fix|
|HP Operations Manager||Windows||9.00||-|
|HP-UX||9.10||9.10 Admin GUI consolidated hotfix*|
|Linux||9.10||9.10 Admin GUI consolidated hotfix*|
|Solaris||9.10||9.10 Admin GUI consolidated hotfix*|
|HP Performance Manager (to view graphs)||Windows||9.00||-|
|HP Reporter (to view reports)||Windows||3.90||-|
* Contact HP Support to obtain the hotfix
The Infrastructure SPIs support nodes running Windows, AIX, Linux, HP-UX, or Solaris operating systems. The following table lists the agent versions that you must deploy on the managed nodes. Install the latest patch available for the agents.
|Product Name||Version Supported|
|HP Operations agent||11.00|
|HP Operations agent||8.60|
|HP Performance Agent||5.00|
Installation requirements, as well as instructions for installing the Smart Plug-in for Cluster Infrastructure are documented in the HP Operations Smart Plug-ins for Infrastructure Installation Guide provided in PDF (.pdf) format.
When installing the SPIs/packages on the HPOM management Server, also select previously installed SPIs/packages, if any. If you do not select the previously installed SPIs/packages, the installer automatically removes them and installs only the selected SPIs/packages.
This release of CI SPI has the following limitation:
The known problems and workarounds for this release of Cluster Infrastructure SPI are listed below:
Problem: SPI upgrade installation removes policy group assignments.
Workaround: If you have created your own node groups and want to maintain previous policy versions, before an upgrade move the policy groups along with assignments using the following command:
# /opt/OV/bin/OpC/utils/opcpolicy -copy_group group=//x group_to=/y/z
The -copy_group command copies the content of /x (sub groups + assignments) to /y/z. The command creates the path /y and /y/z if it not exist.
Problem: On HPOM for Windows 9.00 installed on Windows 2008 (64-bit) servers, the Infrastructure SPI installation takes more than 60 minutes.
Workaround: Set the proxy for the SYSTEM user on the HPOM server because the Infrastructure SPI runs the HPOM for Windows scripts as SYSTEM. The syntax to set the proxy is:
netsh winhttp set proxy [proxy-server=] <ProxyServerName> [bypass-list=] <HostsList>
proxycfg -d -p <ProxyServerName> "<Hostlist>"
Workaround: Before you edit or customize the instrumentation scripts, remove the Ctrl-M(^M) characters using the following OS command as appropriate:
- On HP-UX, Solaris, Linux, and AIX system run the following command: sed –i “s/^M//g”
Note that ^M is NOT SHIFT+6 + M. Type CTRL+V+M to enter the command.
- Alternatively on Linux system you can run the following: dos2unix (or other such utility on the scripts).
Workaround: Manually change the hearbeat polling protocol for the SNMP node to ICMP. Follow these steps:
- In the HPOM for Windows management server console, right-click the SNMP node.
- Choose Properties from the pop-up menu.
- Select the Network tab.
- Under Heartbeat Polling, change the value of Polling to "custom" and the value of Ping Protocol to "ICMP Only".
- Click Apply and then click OK.
QCCR1A10498: CLUSTER_LOCAL_NODENAME should be automatically set in conf.cluster namespace during agent installation on a cluster.
Workaround: Manually set the XPL config for CLUSTER_LOCAL_NODENAME on all clusters before deploying CI SPI policies. Otherwise, ovclusterinfo –a might throw this exception "Cannot get cluster state from the local machine." Before deploying the CI SPI policies on the cluster nodes, follow these steps to set the XPL config:
- Ensure that HP Operations agent (11.00 or 8.60.501) is installed on the cluster nodes and then connect to the HPOM management server with a valid certificate.
- Check if the namespace conf.cluster is created in the nodeinfo file(XPL). Type: # ovconfget conf.cluster
The namespace should have the following 3 entries
CLUSTER_TYPE=AIX Cluster (HACMP)
- If these entries are not present, restart ovconfd. Type: # ovc -restart ovconfd. The entries will appear.
- Add CLUSTER_LOCAL_NODENAME along with the hostname configured in the cluster below these entries. For example, CLUSTER_LOCAL_NODENAME=testsun1
Here testsun1 is the name configured in the HA cluster configuration.
The package HPSpiInfG 02.00.073 (HP Software SPI for Infrastructure - Graphs); can not be uninstalled. Dependent packages : HP Performance Manager
Cause:This is because the SPI Graph component is already a part of HP Performance Manager 9.00 and is registered for it, It will not be removed by SPI Uninstaller. When the latest version of the SPI is installed, VPI_GraphsInfraSPI gets over-written and is updated to the latest version (regkey).
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals
To retrieve a document, select the:
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HP supplies Infrastructure SPI localized software and documentation in these languages:
This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.
HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:
To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.
Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to: HP
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