This document provides an overview of the changes made to HP Operations Smart Plug-in for HP Storage Essentials SRM (HP SE SRM SPI) 2.03 for the HP Operations Manager for Windows (HPOM) 9.00. It contains important information not included in the manual or online help.
In This Version
Enhancements and Fixes
Known Problems, Limitations, and Workarounds
This version of HP SE SRM SPI includes the following:
Installation requirements, as well as instructions for installing HP SE SRM SPI, are documented in the HP Operations Smart Plug-in for HP Storage Essentials Installation and Configuration Guide provided in Adobe Acrobat (.pdf) format. The document file is included on the product's DVD media as:
Refer to the Support Matrix (SUMA) link to find the Support Matrix for this product that lists the supported HP Operations Manager, application servers, HP Performance Agent, HP Performance Manager, and HP Reporter version at this location: HP Support matrices.
For information on the archived obsolescence programs, refer to the Obsolescence Archive link Obsolescence Archive link.
Symptom: When the HPOM Agent is migrated from root user to non-root user, the Version Verify and Self-Healing Info tools fail with the following error:
Cannot open collector output file /tmp/SPI_SE/SPI_SE.xml for writing
Action: If the HPOM Agent is migrated from root user to non-root user, delete or rename the HP SE SRM SPI files or directories from /tmp on the node which were created by root user.
Symptom: When an event is acknowledged on the HPOM, the corresponding event do not get cleared on SE CMS
Action: On the HPOM interface, go to the policy group HP Storage Essentials SRM > HP SE SRM Event Acknowledging. Right-click HPSESRMSPI-HPSESRM_ClearEvents. Select All Tasks > Edit. The policy appears in the Edit mode.
Select As User and enter the user credentials as administrator. Save the policy and deploy it on the HPOM node.
Symptom: Service map do not get updated because CIM extension nodes are deleted from the SE CMS.
Action: On the HPOM server, go to the service configuration editor and delete the service, <SECMS> : AppStorManager.
Now log on to the SE CMS and follow these steps:
The command gives the policy id.
Action: Contact HP Support for the Hotfix for the problem (QCCR1A105153).
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent
the HP software product manuals web site at:
NOTE: To view files in PDF format (*.pdf), Adobe Acrobat
Reader must be installed on your system. To download Adobe Acrobat Reader, visit
the Adobe web site at:
You can visit the HP Software Support web site at:
This web site provides contact information and details about the products, services, and support that HP offers.
HP Software online support web site provides an efficient way to access interactive technical support tools. As a valued support customer, you can benefit by using the support web site to:
NOTE: Most of the support areas require that you register as
an HP Passport user and sign in. Many also require an active support contract.
To find more information about support access levels, visit the HP software support
web site at:
To register for an HP Passport ID, visit the HP software support web site at:
© Copyright 2008-2011 Hewlett-Packard Development Company, L.P.
computer software. Valid license from HP required for possession, use or
copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software,
Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial
information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained
Java is a registered trademark of Oracle and/or its affiliates.
Windows® is U.S. registered trademark of Microsoft Corporation.