Summary
After upgrade to QC11/ALM11 the integrity check fails
Error
ERROR (Integrity.General.Adapter1.HP-ALM) Permissions: The user: 'username' doesn't have the required permissions. Error: hasCreatePermissions: General error: AutomationException: The specified action does not exist.
In the Integrity Logs this is the error:
INFO () : Starting HP ALM Synchronizer build: 1.31.0.959
INFO (Integrity) Start...: Starting execution of Link: 'linkname'
INFO (Integrity.General.Adapter1.HP-ALM) Creation: Successfully created endpoint adapter.
INFO (Integrity.General.Adapter1.HP-ALM) Connection: Successfully connected, ConnectionData:{Domain=NORTH_AMERICA, Project=vzw, ServerURL=http://wta-loadtest2/qcbin/}
ERROR (Integrity.General.Adapter1.HP-ALM) Permissions: The user: 'username' doesn't have the required permissions. Error: hasCreatePermissions: General error: AutomationException: The specified action does not exist.
INFO (Integrity.General.Adapter2.ClearQuest) Creation: Successfully created endpoint adapter.
INFO (Integrity.General.Adapter2.ClearQuest) Connection: Successfully connected, ConnectionData:{Database=linkname, SchemaRepository=7.0.0}
Cause
The version of Application Lyfecycle Management (ALM) Synchronizer is outdated: 1.31.0.959
Fix
To fix the problem the ALM server and client should be updated to the latest version:
1. Uninstall ALM Synchronizer Client
2. Uninstall ALM Synchronizer Server
3. Download ALM Synchronizer Client and server from ALM Addin page (version 1.40 build number 1084 or higher)
4. Install ALM Synchronizer Server and during the installation select the option to upgrade the existing database.
5. Install ALM Synchronizer Client