OBR Content Pack installation failed

  • KM03812392
  • 31-May-2021
  • 31-May-2021

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.


We tried to install a Content Pack from Administration Console, but it fails.


1.      Uninstall the respective content pack from Admin UI.

2.      Then, login to Vertica DB and run below queries to delete the old records for the content pack:

select * from dsi_reporting_apps where app_name like '<Content Pack name>';

(Note down the app_id, because you will need to use it in the other queries)

delete from dsi_reporting_apps where app_id=<value>;

delete from dsi_reporting_status where app_id=<value>;

3. After that, stop TrendTimer service and try to install the content pack again.

      4. Start the TrendTimer service, after the installation completes,