Performance issue in a large-scale environment

  • Document ID:KM03808145
  • Creation Date:30-Apr-2021
  • Modified Date:30-Apr-2021
    • Micro Focus Products:
      sitescope

Summary

Performance issue in a large-scale environment

Question

Performance Dashboard graphing may take some time if there is a huge data in SiteScope (SiteScope daily logs)

 

SiteScope server may take a long time to start up in a huge environment

 

Monitor runs are skipped in a large scale SiteScope environment

Answer

It is recommended to increase the heap memory assigned to SiteScope.

On Windows

Perform the following steps to increase the heap memory assigned to SiteScope :

 

1. Traverse to the following location to access registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SiteScope\serviceParam

 

2. Double-click on the key, which is present on the right side of the Registry Editor window.

 

3. Update the default value:

 

Default value: -Xmx512m -Xms512m

 

If you have 8GB of RAM on the SiteScope machine, you can assign 50% of the total memory to Xmx and half

of its value to Xms. For example, update the value as below:

-Xmx4096m -Xms2048m

 

4. Alternatively, when you run SiteScope as a process, make the above change in the go.bat file available in the

following location:

<SiteScope>\bin\go.bat

 

5. Restart SiteScope after making the change.