This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.
Summary
Fix
It is recommended to complete the below steps within a day:
1. Stop Collection, Orchestration, Job Manager, Task Manager and TrendTimer services on the OBR server
2. Stop the Collection service on the Remote collector
3. Edit the below parameters in PMDB/data/config.prp files on OBR and RC servers as follows:
collector.maxHistory=720
collector.initHistory=720
4. Edit the PMDB/config/ds/RC_pa_last_poll.csv on the RC server and then the PMDB/config/ds/local_pa_last_poll.csv on OBR as follows:
- Delete all rows leaving only the below headers:
ID,HOSTNAME,DATASOURCE,CLASSNAME,LASTPOLL
5. Run below commands to sync the data sources from OBR server:
remotepollerutility -syncds -type ALL -pollername local
remotepollerutility -syncds -type ALL -pollername <name of RC>
6. Start Collection service on the RC.
7. Start Collection, Orchestration, Job Manager, Task Manager and TrendTimer services on OBR server.
8. After around 5-6 hours please do the aggregation, if all files from the problematic period are cleared from collect and stage folder:
- Stop Orchestration, JobManager, TaskManager and TrendTimer services.
- Go to /opt/HP/BSM/PMDB/scripts/aggregate/ directory and execute the below scripts, one by one:
perl SR_SM_FILESYSTEM_SH_SM_FILESYSTEM_Hourly_FileSystem_Details.ovpl -lagtime 30
perl SR_SM_CPU_SH_SM_CPU_Hourly_CPU_Details.ovpl -lagtime 30
perl SR_SM_DISK_SH_SM_DISK_Hourly_Disk_Details.ovpl -lagtime 30
perl SR_SM_NETINTERFACE_SH_SM_NETINTERFACE_Hourly_NetworkInterface_Details.ovpl -lagtime 30
perl SR_SM_NODE_AVAIL_SH_SM_NODE_AVAIL_HourlyNodeAvailability.ovpl -lagtime 30
perl SR_SM_NODE_RES_SH_SM_NODE_RES_Hourly_Resource_Details.ovpl -lagtime 30
perl SR_SM_NODE_RES_SD_SM_NODE_RES_Daily_Resource_Details.ovpl -lagtime 30
perl SH_SM_CPU_SD_SM_CPU_Daily_CPU_Details.ovpl -lagtime 30
perl SH_SM_DISK_SD_SM_DISK_Daily_Disk_Details.ovpl -lagtime 30
perl SH_SM_FILESYSTEM_SD_SM_FILESYSTEM_Daily_FileSystem_Details.ovpl -lagtime 30
perl SH_SM_NETINTERFACE_SD_SM_NETINTERFACE_Daily_NetworkInterface_Details.ovpl -lagtime 30
perl SH_SM_NODE_AVAIL_SD_SM_NODE_AVAIL_DailyNodeAvailability.ovpl -lagtime 30
- Start Orchestration, JobManager, TaskManager and TrendTimer services.