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Summary
Error
Some of events are not visible in Active channel of ESM Console, but physically they are stored in the database and searchable of event search in Command Center. Those categories of events can be visible in the logger as well. It can happen when receiving events from Flex Connector.
Some of events are not visible in Active channel of ESM Console, but physically they are stored in the database and searchable of event search in Command Center. Those categories of events can be visible in the logger as well. It can happen when receiving events from Flex Connector.
Cause
The Field "session Id" is root cause of the issue. The Active Channel does not like this Field, it could be, because Active Channel uses the sessionId field internally to work out which events it should be showing for the time period it has buckets for.