ALM Client Launcher Error: Unhandled exception has occurred in your application

  • KM03793246
  • 31-Mar-2021
  • 31-Mar-2021

Summary

Running the ALM Client Launcher throws the error: Unandled exception has occurred in your application

Error

Unandled exception has occurred in your application

Cause

Various

Fix

Locate the "ALM-Client.exe.config" file located in the path where the ALM client files are located, usually in the user's profile: C:\Users\<wiindows_user>\AppData\Local\HP\ALM-Client\<alm_version>

For example: C:\Users\alex_alm\AppData\Local\HP\ALM-Client\15.51.0.0_952

Open the file for editing

Locate the element "<runtime>" in the file

Within the "<runtime>" section add the line: <loadFromRemoteSources enabled="true"/>

It should look like this...

<runtime>
    <startup useLegacyV2RuntimeActivationPolicy="true">
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
      <probing privatePath="3rdParty"/>
      <dependentAssembly>

Save changes and run the ALM Client Launcher Again