logs of IPT no longer being written since an upgrade to 2020.11

  • KM03792748
  • 29-Mar-2021
  • 29-Mar-2021

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

Deffect

Error

logs of IPT no longer being written  since an upgrade to 2020.11

The content of /var/opt/OV/log/ipt remains unchanged since the actual upgrade.

Cause

Deffect.  During the upgrade, the mentioned in the workaround properly was no updated.

Fix

Please add the below property in
/var/opt/OV/shared/ipt/conf/nms-ipt.jvm.properties file and restart iptjboss.

-Xbootclasspath/p:/opt/OV/nmsas/lib/jboss-logmanager.jar

-Dlogging.configuration=file:/opt/OV/NNM/server/conf/logging.properties