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Summary
Customer mentioned that when they try to create a brand, an identifier (BarCode) is automatically generated, this identifier that is generated is already assigned to a brand.
Question
Customer mentioned that when they try to create a brand, an identifier (BarCode) is automatically generated, this identifier that is generated is already assigned to a brand.
Answer
Customer mentioned that when they try to create a brand, an identifier (BarCode) is automatically generated, this identifier that is generated is already assigned to a brand.
We mentioned that the BarCode field in amBrand is filled in by a counter, amBrand_BarCode. If you are getting values that are already in use, one of two things has happened: Either the counter was reset to a lower value or they are not using the correct counter. I would ask them to check the default value in the amBrand.BarCode field and make sure I am using the amBrand_BarCode counter. And also check the value of that counter and make sure it is high enough to be higher than all existing values in that field in the database.
We mentioned that the BarCode field in amBrand is filled in by a counter, amBrand_BarCode. If you are getting values that are already in use, one of two things has happened: Either the counter was reset to a lower value or they are not using the correct counter. I would ask them to check the default value in the amBrand.BarCode field and make sure I am using the amBrand_BarCode counter. And also check the value of that counter and make sure it is high enough to be higher than all existing values in that field in the database.