This document is under revision.
Summary
Error
ERROR, com.hp.bto.bsmr.collection.collector.RTSMCollector.connect , com.hp.ucmdb.api.CommunicationException: java.io.EOFException
Fix
Test from OBR and OBM GW Servers:
http://<gw_server>/ucmdb-api/connect (GW will pass the request to DPS)
http://<dps_server>:21212/ucmdb-api/connect (check DPS ucmdb port directly)
http://<loadbalancer>/ucmdb-api/connect (when load balancer is used)
The URL should have similar response as below, the version and value might be different:
#<timestamp>
ServerVersion=10.0ss
ManagementAuthenticateURI=/ucmdb-api/management_authenticate
ClientVersion=10.0
ServiceProviderClass=com.hp.ucmdb.api.client.http.HttpUcmdbServiceProviderFactoryImpl
ClassesURI=/ucmdb-api/classes/
BootstrapClassName=com.hp.ucmdb.api.client.http.bootstrap.HttpBootstrapImpl
BuildNumber=290
ForceCloseConnection=true
ManagementRequestURI=/ucmdb-api/management_request
BootstrapClassBytecodeURI=/ucmdb-api/bootstrap
AuthenticateURI=/ucmdb-api/authenticate
RequestURI=/ucmdb-api/request
If same is blank - that needs attention from OMi side