Error sync policies

  • KM03773822
  • 29-Jan-2021
  • 29-Jan-2021

This document is under revision.

Summary

Error sync policies

Error

ERROR, ?.? , Error while refreshing policy metadata on collector XXXXX, Cause
Failed to sync policies to collector XXXXX
        at com.hp.bto.shr.utils.collection.remotepoller.RemotePollerPolicyHandler.syncPolicy(RemotePollerPolicyHandler.java:896)
        at com.hp.bto.shr.utils.collection.remotepoller.RemotePollerPolicyHandler.syncPolicy(RemotePollerPolicyHandler.java:991)
        at com.hp.obr.adminModule.service.RemotePollerServiceImpl.syncPolicy(RemotePollerServiceImpl.java:519)
        at com.hp.obr.admin.controller.RemotePollerController.update(RemotePollerController.java:217)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
        at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
        at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
        at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvi

Fix

Stop the collection service on that poller once and then try  "ovc -kill" abc "ovc -start"

Start Collection snd sync again.