Check Host failed after enabling the auto-login feature.ALM labservice

  • KM03771817
  • 14-Jan-2021
  • 14-Jan-2021

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.


The issue may appear when the option ‘Requires users to press Ctrl+Alt+Delete’ is enabled in the user account settings.


After enabling ALM labservice auto-login feature you can see the below error message:

Finished with errors. Check Host has failed on all purposes: Lab Service failed to log in as USER_XXX to the testing host Check the testing host for the following:

1. The testing host has reached its limit of logged in users. To execute this test, log out one of the currently logged in users.

2. The information for user, password, or domain is incorrect. For more information, see the ALM Lab Management Guide.


The issue may appear when the option ‘Requires users to press Ctrl+Alt+Delete’ is enabled in the user account settings.


In order to resolve the problem you can perform the below steps:

1- Press Windows key + R

2- Type  netplwiz and click OK

3- Click on Advanced tab

4- Under ‘secure sign-in’ uncheck the ‘Requires users to press Ctrl+Alt+Delete’ settings.

5- Reboot the machine and try the auto-login feature