How to Clear UCMDB Integration Service Data

  • KM03770275
  • 31-Dec-2020
  • 31-Dec-2020

Summary

This task describes how to clear the data from the UCMDB Integration Service in Universal CMDB 2020.08

Question

This task describes how to clear the data from the UCMDB Integration Service.

Note For details on clearing the data on a Data Flow Probe, see How to Clear Data Flow Probe Data.

 

Answer

  1. Stop the Integration Service.

    Windows Start > All Programs > UCMDB > Stop Universal CMDB Integration Service
    Linux /opt/UCMDB/UCMDBServer/integrations/bin/service.sh stop
  2. Run the clearProbeData script.

    Note The clearProbeData script resets the Integration Service's DB schemas and file system state. After running this script the Integration Service resends all the discovered data to UCMDB. This could potentially create a significant load on the UCMDB Server.

    On the UCMDB Server machine, run the script as follows:

    Windows C:\UCMDB\UCMDBServer\integrations\tools\clearProbeData.bat
    Linux /opt/UCMDB/UCMDBServer/integrations/tools/clearProbeData.sh
  3. Restart the Integration Service:

    Windows Start > All Programs > UCMDB > Start Universal CMDB Integration Service
    Linux /opt/UCMDB/UCMDBServer/integrations/bin/service.sh start
  4. Results

    All the data is deleted from the Integration Service.