Administration console failed to load

  • Document ID:KM03765233
  • Creation Date:29-Nov-2020
  • Modified Date:29-Nov-2020
    • Micro Focus Products:
      operations bridge reporter 10.40

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

Administration console failed to load

Fix

•         Stop Administrator Service
•         Rename PMDB\adminServer\webapps\AdminService folder to PMDB\adminServer\webapps\AdminService_backup
•         Rename PMDB\adminServer\webapps\OBRApp folder to PMDB\adminServer\webapps\OBRApp_backup
•         Delete E:\HPE-OBR\PMDB\adminServer\work folder
•         Start Administrator Service