OMi DPS startup stuck at mercuryAS

  • KM03756349
  • 29-Oct-2020
  • 12-May-2021


DPS does not start, stuck at the jboss, after patch installation


DPS mercuryAS (jboss) process doesn’t start

On the nanny_all.log under <OM_HOME>\log\supervisor

Could not connect to remote:// The connection failed


A corrupted module.xml file for the application server can’t be parsed by the jboss component, preventing the startup of the service


To address the problem


Delete the corrupted module.xml file and let the system recreate it during startup

            On the DPS perform the following

 Stop the services

 Navigate to


 Delete the module.xml file

Start the OMi services (the file will be created by the system)