CDF installation is stuck at Check component's pods status

Document ID:KM03749447
Creation Date:20-Oct-2020
Modified Date:07-Jun-2021
- Micro Focus Products:
  propel
  
  service desk
  
  service manager
  
  servicecenter

Summary

when trying to deploy CDF on premises, installation is stuck and not moving on.

Error

When running the ./install ... command, the installation hangs at the following.

INFO : Move the installer bundle used for adding nodes through UI ........... [ ALREADY DONE ]

INFO : Check component's pods status ........................................

Cause

it's DNS issue

Fix

QCCR8B35523 is existed, but the issue can also be fixed by removing all DNS setting in the network adapter: /etc/sysconfig/network-scripts/ifcfg-ens160

Then uninstall and reinstall the CDF