Policy has wrong owner

  • Document ID:KM03694535
  • Creation Date:28-Aug-2020
  • Modified Date:28-Aug-2020
    • Micro Focus Products:
      operations bridge reporter 10.40

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

Policy has wrong owner

Error

In some case we can see Owner of policy to be not SHR_POLICY and we cannot sync policies with remotepoller command.

Cause

Owner might change from OBM site for some reasons.

Fix

Use below commands to correct if needed:

ovpolicy -setowner <short_hostname> -poltype pa -ovrg server
ovpolicy -setowner <short_hostname> -poltype cmdb -ovrg server
ovpolicy -setowner <short_hostname> -poltype db -ovrg server
ovpolicy -setowner <short_hostname> -poltype sn -ovrg server

Then:
remotepollerutility –configPollerDs
remotepollerutility -syncds -type ALL -pollername local
remotepollerutility -syncds -type CMDB -pollername local
remotepollerutility -syncds -type DB -pollername local
remotepollerutility -syncds -type DS -pollername local
remotepollerutility -syncds -type PA -pollername local
remotepollerutility -syncpolicy -pollername local

 

Correct is like below for example:

 cmdb              "OMi10x_CI_Collection.xml"   enabled    9.30.000
    policy id      : "cccc4732-8216-3437-5365-c0675d4dfbce"
    owner          : "SHR_POLICY"
    category (1): "collect"
    attribute (1) : "ContentPack Name" "ETL_OMi10x"
    attribute (2) : "File Name" "OMi10x_CI_Collection.xml"
    attribute (3) : "data_0" "OMi10x_CI_Collection.xml"
    attribute (4) : "path_0" "{COL.POL.LOC}"