Agile Projects portlets cannot find the Octane data

  • KM03687353
  • 30-Jul-2020
  • 30-Jul-2020

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

When configuring Agile Projects portlets there is no data in the auto complete lists

Question

What needs to be done for the Agile Projects portlet's preferences to show data in the auto complete lists?

Answer

You need to go to the Octane integration configuration > Advanced tab > Click on Select Agile Projects > Choose a project and run the "Agile Data Sync Service" from Services Audit Page.

Also make sure the boxes are checked.