BMA timeout issue because of calculating FS size

  • Document ID:KM03670517
  • Creation Date:08-Jul-2020
  • Modified Date:03-May-2021
    • Micro Focus Products:
      data protector 10.40

Summary

The calculating of File system size taking too much time leading to the BMA time out and then fail Reviewed, edited

Error

[Major] From: BSM@CellManager "Backup spec" Time: 27/6/2020 3:52:43 AM
[61:1002]   The BMA named " [GW 1452:0:8107721873916891442]" on host Mediaserver
  reached its inactivity timeout of 12000 seconds.
  The agent on host will be shutdown.

OB2NOTREEWALK=1

OB2_USE_OLDER_TREEWALK=1

and

notreewalk registry has been set without success

the size of drive is still counted

Cause

Customer set "Detect NTFS hardlinks" on backup specification

 

This option enables detection of NTFS hard links. By default, Data Protector does not detect NTFS hard links, and backs up hard links as files. This significantly improves backup performance, but the files occupy more space on the media. The original structure is not preserved and, at restore, hard links are restored as files. Note that NTFS hard links are not commonly used on Windows and typically, you do not need to enable this option. However, you must enable this option if you want to later perform disaster recovery.

 

Fix

Unselect "Detect NTFS hardlinks" then problem has gone.