Login page does not load when using TLS

  • Document ID:KM03659286
  • Creation Date:28-Jun-2020
  • Modified Date:28-Jun-2020
    • Micro Focus Products:
      application performance management (bac) 9.51

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

Login page does not load when using TLS

Question

Login page does not load when using TLS

Answer

Check that server certificate was generated correctly. All fields must be filled in properly, including email, city, state, etc. 
 
For example, in IIS6, go to
 
Default WebSite > Directory Security > Certificates > View > Details.
 
Subject should be filled in completely. Enhanced Key Usage must be "Server Authentication".