Login page does not load when using TLS

  • KM03659286
  • 28-Jun-2020
  • 28-Jun-2020

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Summary

Login page does not load when using TLS

Question

Login page does not load when using TLS

Answer

Check that server certificate was generated correctly. All fields must be filled in properly, including email, city, state, etc. 
 
For example, in IIS6, go to
 
Default WebSite > Directory Security > Certificates > View > Details.
 
Subject should be filled in completely. Enhanced Key Usage must be "Server Authentication".