This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.
Summary
Error
Npo data in Component and Interface health reports.
Cause
Fix
We can verify with below steps:
Verify whether dimension & metric csvs having pattern like *_SHR_* are dumped on the shared drive as mentioned in the summary
Dimension csvs path: /mnt/NMMICCMAQA-SN/PerfSpi/topoDump/final/
Metric csvs path: /mnt/NMMICCMAQA-SN/PerfSpi/metric/final/
Restart NNMi services as below:
/opt/OV/bin/ovstop
/opt/OV/bin/ovstart
/opt/OV/bin/ovstatus
Verify the status ETL and just restart it once as below:
perl $PMDB_HOME/bin/stopETL.ovpl
perl $PMDB_HOME/bin/startETL.ovpl
Check for processed CSV.s from NNMI in OBR:
/opt/HP/BSM/PMDB/config/NRT_ETL/Interface_Health/archives/topology/
/opt/HP/BSM/PMDB/config/NRT_ETL/Component_Health/archives/topology/
/opt/HP/BSM/PMDB/config/NRT_ETL/Interface_Health/archives/metric/
/opt/HP/BSM/PMDB/config/NRT_ETL/Component_Health/archives/metric/