Unable to open Workbench after changing HTTP to HTTPS on the external web server

  • KM03645503
  • 28-May-2020
  • 28-May-2020

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.


Cannot open Workbench after enabling SSL on the external web server


Not able to open Workbench after enabling HTTPS on the external web server. It used to work while it was HTTP.


Please try the below steps:

1. Stop PPM.
2. Open server.conf file
3. Set the parameter ENABLE_WORKBENCH_HTTP to false.
4. Run kUpdateHtml.sh.
5. Start PPM