ALM Installation Ends Prematurely with "Failed to set path to Java"

  • KM03638366
  • 08-May-2020
  • 08-May-2020

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.


While installing ALM 12.60 Patch 2 , 15.01 P1 and P2 the process fails at the configuration part at the end with an error.


Configuration failed

Failed to set path to Java


Although the error points to problem with java, it was discovered that the issue is caused due to special characters used in the service account used during the installation.


As a workaround it is required to avoid the following - '>', '<' ,'|',''',""", "&" .  Those characters can change the behavior of the ALM installation scripts.