Logout problem when LWSSO is configured

  • Document ID:KM03637966
  • Creation Date:06-May-2020
  • Modified Date:06-May-2020
    • Micro Focus Products:
      service manager

Summary

An error has occurred while processing a request for: /goodbye.jsp Please contact your Administrator for assistance.

Error

An error has occurred while processing a request for: /goodbye.jsp
Please contact your Administrator for assistance.

Cause

This issue may be caused by a new Cookie handle method in Tomcat 8.5.x

Fix

Add the following line in the context.xml tomcat file:

<CookieProcessor className="org.apache.tomcat.util.http.LegacyCookieProcessor"/>

So the context.xml file will look like:

<?xml version="1.0" encoding="UTF-8"?>
<Context>
    <WatchedResource>WEB-INF/web.xml</WatchedResource>
    <WatchedResource>${catalina.base}/conf/web.xml</WatchedResource>
    <CookieProcessor className="org.apache.tomcat.util.http.LegacyCookieProcessor"/>
</Context>