Diagnostics .net Agent ProbeAggregator is out of java heap size

  • Document ID:KM03637082
  • Creation Date:30-Apr-2020
  • Modified Date:30-Apr-2020
    • Micro Focus Products:
      diagnostics 9.50

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

In our environment , Diagnostics 9.50 and .net agent 9.50 are installed windows server 2012 platform.Recently we realised that the .Net agent can not collect data . When we check the logs we noticed that it says " java.lang.OutOfMemoryError: Java heap space " on ProbeAggregatorJSW.log file.

Error

java.lang.OutOfMemoryError: Java heap space " on ProbeAggregatorJSW.log file.

Cause

java.lang.OutOfMemoryError

Fix

Open probeaggregator.cmd with notepad and increase the -Xmx value to higher one i.e. 2 times higher according your system resources.