TruClient IE opening a new tab in blank instead of the pop up

  • Document ID:KM03636886
  • Creation Date:29-Apr-2020
  • Modified Date:29-Apr-2020
    • Micro Focus Products:
      loadrunner professional 12.63

Summary

TruClient IE opening a new tab in blank instead of the pop up

Error

TruClient IE opening a new tab in blank instead of the pop up

Issue

Cause

In TruClient IE, window.open is returning a window object missing window.document, this will potentially cause AUT mis-behavior.

Fix

To resolve this problem, perform the below steps:

     1. Download and extract the content of the below zipped file

          Hotfix

     2. Navigate to the <LoadRunner/VuGen installation path>\bin folder

     3. Rename the old "TcWebIEBrowser.dll" in order to keep it as a backup

     4. Replace the old dll with the one extracted and put it under bin folder on the %LR_path% or %VuGen_path%