RTSM Population Synchronization Troubleshooting
Population Synchronization Troubleshooting
If an population integration does not work correctly, first make sure the data flow probe is up and connected to the UCMDB. To troubleshoot population synchronization, examine the contents of the probeâs log connected to the side initiating the synchronization.
Occasionally, synchronization causes reconciliation issues. In those occasions, reconciliation log files can help pinpoint the problem.
The following are the reconciliation logs:
The location of the reconciliation log files is <APM DPS install root>\odb\runtime\log.
To change the log level go to:
<APM DPS install root>\odb\runtime\log\reconciliation.properties