ALM 15.0.1 installation issue on Windows Server 2019

  • KM03603592
  • 27-Feb-2020
  • 27-Feb-2020


Unable to install ALM 15.0.1 on Windows Server 2019.


There has a known issue for ALM 15.0.1 installation on Windows Server 2019. R&D team already found out the solution and workaround to resolve it.


"Flexeraax2$aaa: Windows DLL failed to load".


We recommend setting the following environment variable for Java before installing ALM,

JAVA_TOOL_OPTIONS= " Server 2016"

If the variable already exists, append the value " Server 2016" to it.

Remove the value from the variable after the installation.