ALM site admin log error: Prism manager url site param is malformed. [null]

  • KM03585213
  • 03-Feb-2020
  • 03-Feb-2020

Summary

ALM site admin log error: Prism manager url site param is malformed. [null]

Error

Prism manager url site param is malformed. [null]

Cause

This is caused by a section of code in the "index.jsp" at the ALM server

 

Fix

The error can be ignored but if it is desired to quiet the error down the following can be performed...

  1. Navigate to the ALM application on Jetty. Typically….

            Windows: <drive>\ProgramData\HP\ALM\webapps\qcbin

             Linux: /var/opt/HP/ALM/webapps/qcbin

  1. Backup the file “index.jsp” to some other location such as C:\Temp or /tmp
  2. Open “index.jsp” for editing
  3. Locate the following code snippet…

<%

if(PrismHelper.checkPrismStatus() == PrismHelper.PrismStatus.OK){

%>

<li><a href="prism/PrismManager.jsp">Prism</a>

                <%

}

%>

  1. Delete the code snippet
  2. Save changes
  3. Restart the ALM server