Dashboards can't be displayed in OMi/OBM

  • KM03582953
  • 24-Jan-2020
  • 11-May-2021

Summary

When creating a drill down page in OMi we see the error This content cannot be displayed on a frame

Question

When creating a drill down page in OMi we see the error

"This content cannot be displayed on a frame"

Answer

This is a limitation of the browser that is blocking the X-Frame header of the content, in order to be displayed it needs to be removed

Frequently seen in NNMi integrations the following actions are needed on the NNMi side to address this behavior
Go to /var/opt/OV/nmsas/NNM/server.properties
 
Change the value of the following two properties to “false”:
 
nmsas.server.http.session.cookie.httpOnly = false
 
nmsas.server.enable.xframeoptions.ui-web = false
 
For the changes to take effect NNMi must be restarted
 
This can also happen with any integrated applications that makes use of the XFrame header when displaying data, if a drilldown wants to be configured in OMi/OBM is need to go the integrated product and disable the X Frame options
 
Note: Browsers like Chrome and Firefox have an extension that handles the X-Frame header and allows the data to be displayed