Summary
Reference
Micro Focus would like to remind you of the upcoming End of Committed Support date regarding one of the following products in your profile:
|
Micro Focus Software Product |
End of Committed Support |
Latest Product Version Available or Newer Product |
|
SecureData Appliance 6.3x |
Dec 31, 2019 |
SecureData Appliance 6.9x |
|
SecureData Appliance 6.4x |
Apr 30, 2020 |
SecureData Appliance 6.9x |
|
SecureData Command Line 2.14x |
Jan 31, 2020 |
SecureData Command Line 2.14x |
|
SecureData Developer Templates for Hadoop 3.0x |
Jan 31, 2020 |
SecureData Developer Templates for Hadoop 4.2x |
|
SecureData Developer Templates for Hadoop 3.1x |
Jun 30, 2020 |
SecureData Developer Templates for Hadoop 4.2x |
|
SecureData Developer Templates for Hadoop 3.2x |
Sep 30, 2020 |
SecureData Developer Templates for Hadoop 4.2x |
|
SecureData File Processor 2.2x |
June 30, 2020 |
SecureData File Processor 2.3x |
|
SecureData for Teradata 2.2x |
Jun 30, 2020 |
SecureData for Teradata 3.1x |
|
SecureData for Teradata 3.0x |
Nov 30, 2020 |
SecureData for Teradata 3.1x |
|
SecureData for z/OS 7.1.0x |
May 31, 2020 |
SecureData for z/OS 8.1.0x |
|
SecureData Mobile SDK 1.1x |
Jul 31, 2020 |
SecureData Mobile SDK 1.1x |
|
SecureData Simple API 5.10x |
Dec 31, 2020 |
SecureData Simple API 6.0x |
|
SecureData Simple API 5.12x |
Sep 30, 2020 |
SecureData Simple API 6.0x |
|
SecureData Terminal SDK 4.2x |
Dec 31, 2019 |
SecureData Terminal SDK 5.0x |
|
SecureMail Encryption Client 7.2x |
Feb 22, 2020 |
SecureMail Encryption Client 7.3x |
|
SecureMail Server (Includes Connected Gateway and Gateway SDK) 6.3x |
May 31, 2020 |
SecureMail Server (Includes Connected Gateway and Gateway SDK) 7.1x |
These products/versions follow the Micro Focus Product Support Lifecycle policy and the timeline for end of Committed Support has been published on MySupport, based on the General Availability date for these product versions. These dates are based on the Micro Focus Business Support Agreement.
Please keep in mind: In accordance with the contractual terms, your Software should be on a supported available release. You can verify the support timeline for the specific version of the product you are using on MySupport. Please make sure that your Software is on a supported version throughout the period of your support contract. You can contact your Micro Focus Sales Representative or Micro Focus Business Partner if you need any additional help.
Whilst Micro Focus offers Extended Support periods, to minimize risks we recommend that all customers update to the latest version of these products.
See a summary of the benefits available with an active Support agreement in the chart below, and read more details in the descriptions at Product Support Lifecycle Policy.
|
|
Committed |
Extended |
|
Software Updates (New Major, Minor, Service Pack and Suite releases; existing Patches, Hotfixes & Security Updates) |
Yes |
Yes |
|
Technical Support |
Yes |
Yes |
|
Self-Help Resources (Knowledge Base, Forums, Documentation & more) |
Yes |
Yes |
|
Defect Support (new Patches and Hotfixes) |
Yes |
|
|
Critical Security Updates |
Yes |
|
|
Enhancement Requests |
Yes |
No |
Micro Focus appreciates your business and looks forward in assisting you with your future software requirements.