Archived Content: This information is no longer maintained and is provided "as is" for your convenience.
In CSA.log, there will be following error recorded:
04 Nov 2019 09:44:55,968 [pool-36-thread-1] ERROR  ServiceInstanceMonitorNotificationServiceImpl : Failed to connect to UCMDB server
com.hp.ucmdb.api.CommunicationException: java.net.ConnectException: Connection refused: connect
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_60]
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method) ~[?:1.8.0_60]
at com.hp.ucmdb.api.UcmdbServiceFactory.createHttpServiceProviderFactory(UcmdbServiceFactory.java:168) ~[api-interfaces-10.21.462-01.jar:10.21.462]
... 78 more
if there is enabled provider for the same but it is not configured properly there will be errors in csa.log.
To avoid the errors provider needs proper UCMDB configuration, if there is no need for the integration provider should be either removed or disabled.
disable and/or removal process:
check the table for Enabled field-
Enabled This value determines whether the provider will be selected when provisioning a new service. The setting is either Enabled (when checked) or Disabled (when not checked). When Disabled, the provider will not be selected when provisioning new services. Disabling a provider will have no effect on existing services that are using that provider.