Recommended Software Update
Micro Focus is announcing the release of
Product: Micro Focus Service Management Automation User Base Suite Software
Micro Focus Service Management Automation Unit Base Suite Software
The following key new features are available with this version:
- Software Asset Management (controlled availability) â License Rules and Compliance Reports are added to existing ITAM capabilities to optimize IT costs and limit operational, financial, and legal risk related to the ownership and use of software. The enhancement includes license rules content for MSFT and Oracle, and the ability to create license rules content extensions. Note: SMAX IT Asset Management is available to customers with Premium licenses, and requires Micro Focus Universal Discovery
- Tenant Switch on Mobile App â Customers managing multiple tenants can now easily switch between tenants in the mobile app
- OOTB Business Rule to Delete Attachments Additions â more easily comply with information regulations with this OOTB rule for permanent deletes
For more information, please check the Release Notes for this version (available from MySupport).
If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal. To access these products in the Software Licenses and Downloads Portal, you will need to sign in with your Micro Focus credentials.
Our goal is to provide you with clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our MySupport Software Product Lifecycle pages, where you can find support time-line information for previously released versions. For this newly released version, the following time-line applies (dates subject to change, always check the Software Product Lifecycle pages referenced above for the latest information):
Please note that all Service Management Automation Suite customers with active support subscriptions are eligible to update to Service Management Automation Suite 2019.11.
Micro Focus is now offering Unit-based licensing for Service Management Automation X. Unit licenses can be used for either Named or Concurrent users, and can be adjusted any time from SMAX Suite Administration. SMAX customers with Named or Concurrent licenses can migrate licenses to this new Unit-based SKU. Customers applying SMA Suite licenses to Service Manager should not transition to Units as they do not apply to Service Manager. Please contact your Micro Focus Representative of Micro Focus Business Partner for more information.