BUS errors : AMQ222086: error handling packet PACKET + AMQ224016: Caught exception ActiveMQIllegalStateException

Document ID:KM03545971
Creation Date:05-Nov-2019
Modified Date:05-Nov-2019
- Micro Focus Products:
  operations bridge (omi,shr,ss,oa,pa)

Summary

Omi with Oracle DB's

Error

Bus is switching between primary and secondary DPS randomly. BUS.LOG has errors 2019-10-22 08:54:22,909 [Thread-5 (ActiveMQ-client-netty-threads)] WARN server.handlePacket(209) - AMQ222086: error handling packet PACKET(ReplicationDeleteMessage)[type=93, channelID=2, packetObject=ReplicationDeleteMessage] for replication java.lang.IllegalStateException: Cannot find add info 2147497001 on compactor or current records Other bus errors 2019-10-22 07:04:19,942 [Thread-8 (activemq-netty-threads)] ERROR server.handlePacket(505) - AMQ224016: Caught exception ActiveMQIllegalStateException[errorType=ILLEGAL_STATE message=Cannot find ref to ack 4295089986]

Cause

Please also check the settings with the guidelines here:

https://docs.microfocus.com/itom/Operations_Bridge_Manager:2018.11/Database/ora_ora_para_settings#.24filename.7C

here the oracle DB was set to only 300 cursors.

advised to increase the open_cursors limit to the recommended 2000.

Other parameters of concern as they do not meet the requirements for a large deployment:

SGA Target should be 4GB currently 2GB

Processes should be 1000, currently 800

Fix

https://docs.microfocus.com/itom/Operations_Bridge_Manager:2018.11/Database/ora_ora_para_settings#.24filename.7C

was not respected in this case.