Summary
Reference
Micro Focus would like to remind you of the upcoming End of Committed Support date regarding one of the following products in your profile:
| Software | End of Committed Support | End of Self-Help Support | Latest Product Version Available |
| Security ArcSight Connector Framework and Parser 7.5x | Oct 31, 2019 | Oct 31, 2021 | Security ArcSight Smart Connector 7.10.0 Framework. |
| Security ArcSight DNS Malware Analytics | Dec 31, 2019 | N/A | product obsolescence |
| Security ArcSight Investigate 1.1x | Oct 31, 2019 | Oct 31, 2021 | Security ArcSight Investigate 2.3x. |
| Security ArcSight Investigate 2.0x | Nov 30, 2019 | Nov 30, 2021 | Security ArcSight Investigate 2.3x. |
| Security ArcSight Investigate 2.1x | Nov 30, 2019 | Nov 30, 2021 | Security ArcSight Investigate 2.3x. |
| Security ArcSight Logger 6.4x | Dec 31, 2019 | Dec 31, 2021 | Security ArcSight Logger 6.7x. |
| Security ArcSight Logger 6.5x | Dec 31, 2019 | Dec 31, 2021 | Security ArcSight Logger 6.7x. |
| Security ArcSight Management Center 2.6x & 2.7x | Dec 31, 2019 | Dec 31, 2021 | Security ArcSight Management Center 2.8x |
| Security ArcSight Smart Connectors 7.6x | Dec 31, 2019 | Dec 31, 2021 | Security ArcSight Smart Connectors 7.11 |
| Security ArcSight Smart Connectors 7.7x | Dec 31, 2019 | Dec 31, 2021 | Security ArcSight Smart Connectors 7.11 |
| Security ArcSight User Behavior Analytics 5.0 | Feb 28, 2022 | N/A | Security ArcSight User Behavior Analytics 5.0 |
You can contact your Micro Focus Sales Representative or Micro Focus Business Partner if you need any additional help.
As a product version reaches the end of Committed Support, no new enhancement requests, security patches, fixes, document changes or platform certifications will be done during the Self-Help Support period. After the end of Committed Support, you will not be able to log a support case for this product version anymore. At that moment only Self-Help Support will be available. Self-Help Support will continue to provide access to knowledge base, forums, existing patches, new versions or any replacement products. More details on the deliverables during Committed Support and Self-Help Support are available in the Micro Focus Business Support Agreement.
You are receiving this communication because you are listed as your company's contact for a subscription ID that includes at least one of the products this communication is about and have not opted out of email through your Software Passport profile. Should you no longer be your company's contact for subscription ID(s), please contact your Micro Focus Representative or Micro Focus Business Partner to request the subscription ID(s) to be updated.
If you need to know the purchase order related to this product you own, please reach out to your Micro Focus Representative or Micro Focus Business Partner. If you do not know your Micro Focus Representative, please contact Micro Focus Software Support Sales Assist.
If you are uncertain of your subscription ID related to this alert message, please provide your purchase order number for the annual support and contact Micro Focus Software Support Sales Assist.
Micro Focus appreciates your business and looks forward in assisting you with your future software.