Recommended Software Update
Micro Focus is announcing the release of
Product: Micro Focus Service Management Automation Suite Software
The following key new features are available with this version:
No extra license is required for this native release control, and the existing RC versions support period does not change.
For other improvements and support matrix updates introduced in SMA 2019.02 for Service Manager 9.62, SMAX or CMS, please refer to release notes (https://docs.microfocus.com) and attend the Service Manager or SMAX Release Readiness webinar/recording playback (details in the Learn forum; subscribe for updates)
For more information, please check the Release Notes for this version (available from MySupport).
If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal. You will need your Software Passport login and password to access the Software Licenses and Downloads Portal.
Our goal is to provide you with clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our MySupport Software Product Lifecycle pages, where you can find support time-line information for previously released versions. For this newly released version, the following time-line applies (dates subject to change, always check the Software Product Lifecycle pages referenced above for the latest information):
Please note that all Service Management Automation Suite customers with active support subscriptions are eligible to update to Service Management Automation Suite 2019.02.
Prior to updating to this newest product version, your support subscription may need to be updated and you may need new license keys. UCMDB 2019.02 is one of the component products in this new version of the SMA suite. As of UCMDB 11.00, Micro Focus has changed the licensing to the unit-based model. Should you be using UCMDB 10.x and not UCMDB 11.x (or 2018.05, 2018.08 or 2018.11, which are the next releases after 11.0x), your subscription needs to be updated and new license keys need to be retrieved. Please refer to https://support.microfocus.com/kb/kmdoc.php?id=KM03095787 for additional information. Please contact Micro Focus Software Support Sales Assist to have your subscription updated.