Error when execute the installer of Studio on Windows 10

  • KM03304936
  • 18-Dec-2018
  • 21-May-2021

Summary

When install HPOO studio an error appears on Windows 10

Question

Error when execute the installer of Studio:
Application error:
Exception code:
0xc0000005
Address:
0xaf781464
Exception data:
0x0000000000000000
0x00007FF9B9BB0000

Answer

• Launch installer-win64-studio.exe than check in folder <C:\\Users\\Administrator\\AppData\\Local\\Temp for 7ZipSfx.000> folder
• When the setup extract is done you will receive error 0x4001000A , before pushing the OK button rename folder 7ZipSfx.000
• Open a CMD instance as an administrator and go to that location in that folder that you renamed it edit the file studio-installer.bat and copy that text, paste it to CMD instance, the OO Studio setup will launch.
Otherwise, you can try steps of this Microsoft thread:
https://social.technet.microsoft.com/Forums/en-US/be2fd844-cf02-4f2c-a828-6cf364fcc7e0/application-error-0x4001000a?forum=win10itproapps