Summary
Reference
Micro Focus would like to remind you of the upcoming End of Support date regarding one of the following products in your profile:
These products/versions follow the time-based support lifecycle process and the timeline for end of Committed Support, end of Extended Support and end of Self-Help Support with Rights to New Versions has been published on MySupport, based on the General Availability date for these product versions. These dates are based on the Micro Focus Business Support Agreement. The complete product list, the first version under the time based support lifecycle process and the time lines for Committed Support, Extended Support and Self-Help Support with Rights to New Versions is available in the Software Time Based Support Lifecycle Time Frames list.
As a product version reaches the end of Committed Support, no new enhancement requests, security patches, fixes, document changes, or platform certifications will be done during the Extended Support or Self-Help Support with Rights to New Versions period. After the end of Extended Support, you will not be able to log a support case for the product version anymore. At that moment only Self-Help Support with Rights to New Versions will be available. Self-Help Support with Rights to New Versions will continue to provide access to knowledge base, forums, existing patches, new versions or any replacement products. More details on the deliverables during Committed Support, Extended Support and Self-Help Support with Rights to New Versions are available in the Micro Focus Business Support Agreement.
Please keep in mind: In accordance with the contractual terms, your Software should be on a supported available release. You can verify the support timeline for the specific version of the product you are using on MySupport. Please make sure that your Software is on a supported version throughout the period of your support contract. You can contact your Micro Focus Sales Representative or Micro Focus Business Partner if you need any additional help.
Whilst Micro Focus offers Extended Support periods, to minimize risks we recommend that all customers update to the latest version of these products. More information on the latest product versions / newer products available can be found in the table above in this document.
If you need to know the purchase order related to this product you own, please reach out to your Micro Focus Representative or Micro Focus Business Partner. If you do not know your Micro Focus Representative, please contact Micro Focus Software Support Sales Assist.
If you are uncertain of your subscription ID(s) related to this alert message, please provide your purchase order number for the annual support and contact Micro Focus Software Support Sales Assist.
Micro Focus appreciates your business and looks forward in assisting you with your future software requirements.
* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.