Summary
Reference
Micro Focus would like to remind you of the upcoming End of Support date regarding one of the following products in your profile
|
Software |
End of Committed Support |
End of Extended Support |
Latest Product Version Available |
|
Nov 30, 2018 |
Nov 30, 2020 |
ControlPoint 5.6.x |
|
|
Mar 31, 2019 |
Mar 31, 2021 |
ControlPoint 5.6.x |
|
|
Jul 31, 2019 |
Jul 31, 2021 |
ControlPoint 5.6.x |
|
|
Nov 30, 2018 |
Nov 30, 2020 |
IDOL 12.1x |
|
|
Feb 28, 2019 |
Feb 28, 2021 |
IDOL 12.1x |
|
|
Nov 30, 2019 |
Nov 30, 2021 |
IDOL 12.1x |
|
|
Dec 31, 2018 |
Dec 31, 2020 |
KeyView 12.1x |
|
|
Mar 31, 2019 |
Dec 31, 2021 |
KeyView 12.1x |
|
|
Jul 31, 2019 |
Jul 31, 2021 |
KeyView 12.1x |
|
|
May 31, 2019 |
May 31, 2021 |
Legal Hold 3.10x |
|
|
Jul 31, 2019 |
Jul 31, 2021 |
Legal Hold 3.10x |
|
|
Nov 30, 2018 |
Nov 30, 2020 |
Storage Optimizer 5.5x |
|
|
Feb 28, 2019 |
Feb 28, 2021 |
Storage Optimizer 5.5x |
|
|
Jun 30, 2019 |
Jun 30, 2021 |
Storage Optimizer 5.5x |
Please keep in mind: In accordance with the contractual terms, your Software should be on a supported available release. You can verify the support timeline for the specific version of the product you are using on MySupport. Please make sure that your Software is on a supported version throughout the period of your subscription ID (previously known as Support Agreement ID). More information on the latest product versions / newer products available can be found in the table above in this document.
You can contact your Micro Focus Sales Representative or Micro Focus Business Partner if you need any additional help.
Micro Focus recommends that all customers update to the latest version of these products. In January 2017, we have integrated these products into the official time based support lifecycle. The complete product list, the first version under the time based support lifecycle process and the time lines for Committed Support, Extended Support and Self-Help Support with Rights to New Versions is available in the Software Time Based Support Lifecycle Time Frames list. More details on the deliverables during Committed Support, Extended Support and Self-Help Support with Rights to New Versions are available in the Micro Focus Business Support Agreement. As a product version reaches the end of Committed Support, no new enhancement requests, security patches, fixes, document changes, or platform certifications will be made available.
If you need to know the purchase order related to this product you own, please reach out to your Micro Focus Representative or Micro Focus Business Partner. If you do not know your Micro Focus Representative or Business Partner, please contact Micro Focus Software Support Sales Assist.
If you are uncertain of your subscription ID related to this alert message, please provide your purchase order number for the annual support and contact Micro Focus Software Sales Assist.
Micro Focus appreciates your business and looks forward in assisting you with your future software requirements.