Micro Focus End of Support Reminders for Software Products following the Version Based Support Lifecycle Process (Nov 2018)

Micro Focus would like to remind you of the upcoming End of Committed Support date regarding one of the following products in your profile:

Products versions list*

These products/versions follow the version-based obsolescence process and the timeline for end of Committed Support has been published on MySupport, based on the General Availability date for these product versions. These dates are based on the Micro Focus Business Support Agreement.

Please keep in mind: In accordance with the contractual terms, your Software should be on a supported available release. You can verify the support timeline for the specific version of the product you are using on MySupport. Micro Focus recommends your Software is on a supported version throughout the period of your subscription ID (previously known as Support Agreement ID). More information on the latest product versions / newer products available can be found in the table above in this document.

You can contact your Micro Focus Sales Representative or Micro Focus Business Partner if you need any additional help.

As a product version reaches the end of Committed Support, no new enhancement requests, security patches, fixes, document changes, or platform certifications will be done during the Self-Help Support period. After the end of Committed Support, you will not be able to log a support case for this product version anymore. At that moment only Self-Help Support will be available. Self-Help Support will continue to provide access to knowledge base, forums, existing patches, new versions or any replacement products. More details on the deliverables during Committed Support and Self-Help Support are available in the Micro Focus Business Support Agreement.

If you need to know the purchase order related to this product you own, please reach out to your Micro Focus Representative or Micro Focus Business Partner. If you do not know your Micro Focus Representative, please contact Micro Focus Software Sales Assist.

If you are uncertain of your subscription ID related to this alert message, please provide your purchase order number for the annual support and contact Micro Focus Software Sales Assist.

Micro Focus appreciates your business and looks forward in assisting you with your future software requirement

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