How to change Journal Updates Stamp of service desk

  • Document ID:KM03275958
  • Creation Date:26-Oct-2018
  • Modified Date:04-Jun-2021
    • Micro Focus Products:
      service manager 9.52

Summary

How to change Journal Updates Stamp of service desk

Question

How to change Journal Updates Stamp of service desk

Answer

1. Open the Navigator > Tailoring > Script Library.
2. Search Library sdUtil from Name.
3. Command out the source of line 183 and add "var stamp =" ";" to line 184.
183 // var stamp = STR(TOD()) + " " + vars['$lo.time.zone'] + " (" + operator + "):";
4. Save the script and compile it.