We receive the following alert message occasionally on some URL monitors.Status: unknown error (12,019)

“Error 12019 is a Connection Error, sometimes related to the WinLnet. It is also related to a Microsoft issue about multiple connections. Remove the WinLnet option and test again. Follow the below steps:

1) Uncheck WinInet option and test the monitor

2) If unchecked the WinInet option doesn’t work, in master.config. we are going to do the following:

a. Stop SiteScope service

b. Go to SiteScope/groups/master.config

c. Backup the master.config file and save it outside of SiS folder

d. Open master.config and look for _urlRecognizeAndSkipBOM and set this parameter as “false”

e. Restart SiteScope

f. Test the monitor