Many monitors keep erroring for problem while sending data to URL

  • Document ID:KM03253938
  • Creation Date:26-Sep-2018
  • Modified Date:04-Jan-2019
    • Micro Focus Products:
      sitescope 11.40

Summary

Many monitors keep erroring for problem while sending data to URL

Question

Many monitors are erroring the same for "problem while sending data to URL" or "no status in reply from server".

Answer

1. Stop SiteScope.
2. Create a backup of the “E:\SiteScope\java\lib\security\java.security” file.
3. Open/edit the file with adming rights, and find the following key:
“jdk.certpath.disabledAlgorithms=”
4. Comment the lines by adding a “#” at the beginning of the line. (The 11.40 file will looks like the 11.2x)
5. Save the changes and restart the service.