DP 10.03 RMC vepa_bar.exe crash exception: 0xC00000FD

  • KM03249602
  • 19-Sep-2018
  • 19-Sep-2018

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.


RMC express backup with large size lun fails with following error running longer than 1 hour are failing with : [61:3003] Lost connection to OB2BAR Backup DA named "ERROR" on host X


DP 10.03

DP Vepa integration ZDB for vmware

RMC-V 4.1 (StoreServ7000) and StoreOnce integration




Sessions stop after 1 hour with message:

[Major] From: BSM@<hostname> "Backup_spec_name"  <Date> <Time>

[61:3003]  Lost connection to OB2BAR Backup DA named "ERROR" on host <hostname>.

Ipc subsystem reports: "IPC Read Error"



Since the issue always occurs after an hour , this seems to be related to RMC REST login tokens have a lifespan of 1 hour

( see:   https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00027266en_us&docLocale=en_US

            " Recovery Manager Central REST API Implementation Guide " )



Session that run less than 1 hour succeed.



The RMC token is expiring after 1 hour as per the design.


Hotfix : New  RestCommunicationInterface.dll  binary to renew token after expiration of 1 hour


Fix will be implemented in  a next available release : QCCR2A80658

See SSO : https://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/QCCR2A80658