Sitescope URL not opening

  • KM03241777
  • 07-Sep-2018
  • 21-Dec-2018

Summary

Sitescope URL not opening

Question

Sitescope 11.32 is not opening properly.Getting open till login page. Full login page is not getting loaded.

Answer

Removed groups folder from SiS installation directory of the failover server.
Removed cache. Removed corrupted objects from the persistency viewer.
Re-configured configuration of the failover and primary after which mirrored the configuration.