Unable to upload file to ArcMC

  • Document ID:KM03234184
  • Creation Date:27-Aug-2018
  • Modified Date:27-Jan-2021
    • Micro Focus Products:
      arcsight management center

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

KM03773341 Error "The file specified is too large (1000 MB maximum)" can be worked around by modifying a parameter in logger.defaults.properties

Question

Unable to upload file to ArcMC, getting an error The file specified is too large (1000 MB maximum)
 

Answer

Workaround:
1. Modify the logger.defaults.propertiesfile located at
 <ARCMCHOME>/current/arcsight/arcmc/config/logger/logger.defaults.properties (software)
 or
 /opt/arcsight/arcmc/config/logger/logger.defaults.properties (appliances)
 to increase the connectorappliance.upgrade.upload.max
2. Reboot ArcMC
3. Try to uploadthe ENC file again
 
This is also explained in ArcMC 2.9.3 Release Notes.