ucmdb 10.31 probes not discoverying IP ranges, probe version 10.31.107

Document ID:KM03232657
Creation Date:23-Aug-2018
Modified Date:23-Aug-2018
- Micro Focus Products:
  universal cmdb

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Summary

Question

I have migrated uCMDB 10.31 from windows 2008 to windows 2016. uCMDB 10.31 has been installed on a new server and the old DB migrated from
MSSQL 2008 to 2016. I am getting the following error in the probe probe-error.log file(Note, the full probe-error.log will be uploaded):
<2018-08-06 17:20:03,899> [ERROR] [JobExecuterWorker-0:DS_AM Shell Adapter_Import Topology From HP Asset Manager Database_10.251.4.36] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 5873_1_CMS - Could not fetch credential with id 5873_1_CMS from Confidential Manager Client
<2018-08-06 17:21:30,857> [ERROR] [JobExecuterWorker-0:DS_AM Shell Adapter_Import Topology From HP Asset Manager Database_10.251.4.36] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 5873_1_CMS - Could not fetch credential with id 5873_1_CMS from Confidential Manager Client
<2018-08-06 17:28:06,033> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6901-1533590885928] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:28:06,033> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6901-1533590885928] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:28:06,033> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6901-1533590885928] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:29:50,298> [ERROR] [ProbeGW: DB Tasks Distributor] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 69_1_CMS - Could not fetch credential with id 69_1_CMS from Confidential Manager Client
<2018-08-06 17:29:50,298> [ERROR] [ProbeGW: DB Tasks Distributor] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 85_1_CMS - Could not fetch credential with id 85_1_CMS from Confidential Manager Client
<2018-08-06 17:29:57,933> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6910-1533590997903] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:29:57,933> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6910-1533590997903] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:29:57,938> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6910-1533590997903] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:06,053> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6911-1533591006028] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:06,053> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6911-1533591006028] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:06,053> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6911-1533591006028] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:06,388> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6912-1533591006323] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:06,388> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6912-1533591006323] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:06,388> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6912-1533591006323] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:07,003> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6913-1533591006933] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:07,003> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6913-1533591006933] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client
<2018-08-06 17:30:07,003> [ERROR] [AdHoc:AD_HOC_TASK_PATTERN_ID-6913-1533591006933] (ConfidentialManagerClientWrapper.java:104) - Failed to get credential for id 14999_1_CMS - Could not fetch credential with id 14999_1_CMS from Confidential Manager Client

Answer

Customer solved the issue by himself but I found this:
https://quixy.swinfra.net/quixy/query/detail.php?ISSUEID=QCIM1H65709