Security ArcSight Enterprise System Connector for BMC Remedy

  • Document ID:KM03201964
  • Creation Date:13-Jul-2018
  • Modified Date:29-Jul-2019

Summary

Micro Focus is announcing the product obsolescence of Security ArcSight Enterprise System Connector for BMC Remedy

Reference

 

Program overview
 

Micro Focus is announcing the product obsolescence of Security ArcSight Enterprise System Connector for BMC Remedy (SEC ARST ESC). Micro Focus is committed to providing the highest level of customer care to you while you determine your future strategy for the SEC ARST ESC products.

  

 

Key program dates
 
Date Details
Jul 26, 2019 Support customer notification
Jan 31, 2020 End of Sale (no longer orderable or available for purchase)
Jul 31, 2021 End of Committed Support for SEC ARST ESC
Jul 31, 2023 End of Self Help Support for SEC ARST ESC
 

 

Program documentation
 

Micro Focus is committed to providing the highest level of customer care to you while you determine your future strategy for SEC ARST ESC, and will provide support as indicated by the key program dates listed above.

Key program dates listed above for SEC ARST ESC are based on heritage HPE’s software support policy. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions.

Affected product code

TJ296AAE Security ArcSight Enterprise System Connector

This product obsolescence is covered by version 1.1 of the Software Security Products Support Policy

More information about obsolescence announcements for products and product versions formerly offered by Hewlett Packard Enterprise Company and now offered by Micro Focus International plc is available here.

  

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